

Each bid was reviewed by subject matter experts and scored on the mandatory and point-rated criteria set out in the RFP.

Following that engagement, a Request For Proposal (RFP) inviting industry to submit formal bids was published on buyandsell.gc.ca. It actively sought industry feedback on the Government of Canada’s requirements for the administration of the PSHCP.

What is the purpose of the new PSHCP Administrative Services Only (ASO) contract? The government hires a third-party administrator, often an insurance company, to perform specific administrative services, such as claims processing and claims payment. Under an Administrative Services Only (ASO) contract, the Government of Canada funds its own employee benefits plan.What is an Administrative Services Only (ASO) contract? Sun Life will continue as the administrator until June 30, 2023. Canada Life will begin processing PSHCP claims on July 1, 2023, following a transition period.This was the outcome of a competitive procurement process led by Public Services and Procurement Canada. On December 1, 2021, the Government of Canada announced that the Canada Life Assurance Company (Canada Life) was awarded the Administrative Services Only contract for the PSHCP.Who is the new Public Service Health Care Plan (PSHCP) administrator? They remain under the same administrators with no changes to their benefits. The other group insurance benefit plans, including dental care benefits, disability insurance and life insurances, are separate plans governed by different contracts.

No other plan is affected by the new PSHCP administrator.Are other plans affected by the selection of a new Public Service Health Care Plan (PSHCP) administrator?
